These terms and conditions (Terms) govern your use of the website located at titaniumcaravans.com.au (Website), operated by Titanium Caravans Australia Pty Ltd ACN 630 273 960 and its related bodies corporate (we, our, us). By accessing or using the Website you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Website.
About the Website
The Website provides information about our caravans, floor plans, dealers, service centres, events and related products and services. The information on the Website is provided for general information only. Nothing on the Website constitutes an offer to sell. Caravan purchases are made under a separate sales contract with us or one of our authorised dealers, and that contract governs the sale.
Pricing
Prices shown on the Website are in Australian dollars and are starting prices for the entry configuration of each model. The final price of a caravan depends on the model, floor plan, options and modifications you select, and any applicable delivery and statutory charges. Prices are subject to change without notice. Please confirm current pricing and inclusions with our sales team or an authorised dealer before ordering.
Product information, specifications and images
We work to keep the information on the Website accurate and current, however specifications, inclusions, features, dimensions, weights and availability may change without notice as we continue to develop our caravans. Dimensions and weights shown are nominal and may vary between individual builds and floor plans. Images and videos on the Website may show optional equipment, modifications, accessories or props that are not part of the standard specification. Interior and exterior colour previews are indicative only, and actual colours and finishes may differ from how they appear on your screen. Please confirm the current specification, inclusions and options for any model with our team before purchase.
Our caravans are designed for touring and, where stated, are fitted for unsealed and corrugated roads. Any towing and travel should be undertaken in line with the operating guidance for your caravan, your tow vehicle ratings and applicable road laws.
Enquiries, quotes and bookings
Submitting an enquiry, quote request, service booking or warranty claim through the Website is a request only and does not create a confirmed booking or agreement. Our team will contact you to confirm details. Information you submit through Website forms is handled in accordance with our Privacy Policy.
Warranty
Every new Titanium is covered by a 5-year structural warranty and a 2-year manufacturer warranty. Full warranty cover, inclusions, exclusions and conditions are set out in the Titanium Caravans Warranty Booklet, available on request. This warranty is provided in addition to the rights and remedies you have under the Australian Consumer Law and does not exclude, restrict or modify them.
Online shop
Purchases of parts, accessories and merchandise made through our online shop at shop.titaniumcaravans.com are subject to the terms, pricing and delivery information presented at the time of purchase.
Intellectual property
All content on the Website, including text, images, videos, floor plans, logos, trade marks and branding, is owned by or licensed to us and is protected by Australian and international intellectual property laws. You may view, download and print content from the Website for your personal, non-commercial use. You must not otherwise reproduce, modify, distribute or use any content from the Website without our prior written consent.
Acceptable use
You must not use the Website in a way that is unlawful, that interferes with its operation or security, that introduces malicious code, or that attempts to gain unauthorised access to our systems or data. You must not submit false or misleading information through Website forms, or use automated tools to scrape or harvest content or data from the Website without our consent.
Third-party websites
The Website contains links to third-party websites, including event ticketing sites and our social media channels. These links are provided for convenience only. We do not control third-party websites and are not responsible for their content, their terms or how they handle your information.
Liability
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. To the maximum extent permitted by law, and subject to the consumer guarantees under the Australian Consumer Law, we exclude liability for any loss or damage arising from your use of, or reliance on, the Website or its content. Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied.
Privacy
Our Privacy Policy explains how we collect, store, use, protect, share and disclose your personal information, including information collected through the Website.
Changes to these Terms
We may update these Terms from time to time. The version published on the Website applies from the time it is published. By continuing to use the Website after a change, you accept the updated Terms.
Governing law
These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia in respect of any dispute arising from these Terms or your use of the Website.
Contact us
If you have questions about these Terms, contact us at team@titaniumcaravans.com.au or on (03) 9408 6999, or write to us at 595 Edgars Road, Epping VIC 3076.
Last updated July 2026.