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Lodge a warranty claim

Fill in the details below and our warranty team will be in touch to confirm next steps.
Melbourne
Visit
595 Edgars Rd, Epping VIC 3076
Hours
Monday to Friday
7:00am to 4:00pm
Saturday
10:00am to 2:00pm
Brisbane
Visit
46 Mineral Sizer Ct, Narangba QLD 4504
Hours
Monday to Friday
8:00am to 4:00pm
Saturday
9:00am to 2:00pm

How the Titanium warranty works

Every new Titanium caravan is covered by a structured warranty that protects the build, the chassis, and the components fitted at our Melbourne factory. If something needs attention under warranty, lodge a claim below and our team will assess and arrange the repair.

If you are not sure whether something is a warranty issue or a routine repair, lodge a claim anyway. Our team would rather take a look than have you guess.

Every new Titanium is covered by a 5-year structural warranty and a 2-year manufacturer warranty. Full warranty cover, inclusions, exclusions and conditions are set out in the Titanium Caravans Warranty Booklet, available on request. This warranty is provided in addition to the rights and remedies you have under the Australian Consumer Law and does not exclude, restrict or modify them.

How a warranty claim works

01

Lodge your claim

Fill in the form below with your caravan details and a description of the issue. You can email through any photos once you've submitted.

02

Assessment

Our team reviews your claim and may get in touch if we need any more detail.

03

Next steps

We'll be in touch to talk through the next steps for your claim.

04

Follow up

We'll keep you updated as your claim is worked through.