Lodge a warranty claim
7:00am to 4:00pm
Saturday
10:00am to 2:00pm
8:00am to 4:00pm
Saturday
9:00am to 2:00pm
How the Titanium warranty works
Every new Titanium caravan is covered by a structured warranty that protects the build, the chassis, and the components fitted at our Melbourne factory. If something needs attention under warranty, lodge a claim below and our team will assess and arrange the repair.
If you are not sure whether something is a warranty issue or a routine repair, lodge a claim anyway. Our team would rather take a look than have you guess.
Every new Titanium is covered by a 5-year structural warranty and a 2-year manufacturer warranty. Full warranty cover, inclusions, exclusions and conditions are set out in the Titanium Caravans Warranty Booklet, available on request. This warranty is provided in addition to the rights and remedies you have under the Australian Consumer Law and does not exclude, restrict or modify them.
How a warranty claim works
Lodge your claim
Fill in the form below with your caravan details and a description of the issue. You can email through any photos once you've submitted.
Assessment
Our team reviews your claim and may get in touch if we need any more detail.
Next steps
We'll be in touch to talk through the next steps for your claim.
Follow up
We'll keep you updated as your claim is worked through.